Our fabulous blogs by Hannah Jane

Hannah is a renowned freelance Salesforce blogger sharing insights, trends, and practical tips to help businesses grow, innovate, and thrive........oh and look out for the flowers :)

Salesforce CPQ End of Sale: Complete Guide to Risks, Impact, and Migration to Revenue Cloud Advanced

“End of Sale” (EOS) means Salesforce is no longer selling CPQ to new customers. Existing tenants can continue to use it and renew, but net-new innovation prioritises Revenue Cloud Advanced (RCA).

How to Use Salesforce Change Data Capture (CDC) in LWC for Real-Time UI Sync — Without SOQL

Change Data Capture (CDC) streams row-level changes (create, update, delete, undelete) as events on special channels like /data/AccountChangeEvent.

Salesforce Agentic IT Service Goes Head-to-Head with ServiceNow ITSM

On one side: Salesforce Agentic IT Service—your AI agent that triages, routes, and resolves like it actually read your runbooks. On the other: ServiceNow ITSM—legend of workflows, sovereign of SLAs, and proud owner of your CAB calendar. Two great tastes. One overcaffeinated ops team. What could go wrong?